| Frequently Asked Questions |
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Tell
me about Pixie Dust Cakes.
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Q.
Tell
me about Pixie Dust Cakes. A. Pixie Dust Cakes was founded and is run by Kris & Phil Kay. Prior to PDC Phil has had10 years experience in the catering industry working as a chef whilst Kris had been decorating cakes for family and friends for the past 8 years and we are members of the British Sugarcraft Guild. The concept of Pixie Dust Cakes is not just to produce cakes to a supreme level of quality and taste but to introduce the opportunity of having totally personalised cakes that are injected with humour and details that are personal and individual to each client.
Pixie
Dust products have a very distinctive style, managing to combine fine
detail along side a more robust looking approach to the models – a
little Aardman-esque. The models and details on PDC are created from
edible sugar dough which can be coloured to replicate any colouring of
person, clothing, animal etc. Sugar dough can be moulded into shapes and
forms in a similar way to clay with the exception that when sugar dough
hardens it still remains soft enough to eat.
We do not include any wire supports in our cakes but some models may
contain uncooked spaghetti to assist in support.
We
take great pains to research each customer as thoroughly as possible,
details that may go unnoticed or mean little to an outsider can create the
greatest squeals of delight from the recipient. The devil is always in the
detail and although we don’t do caricatures in the strictest sense we
endeavour to create resembles close enough to be easily recognised by all
who know them, partaking in the activities that define them. |
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Q.
How
does it work? A. Give us a little information about the recipient such as interests, hobbies, favourite toys and a description of them; age, hair/eye colour, favourite outfit etc, and let us create a unique sculpture in sugar dough. Any other details that could prove useful such as; if there is to be a party does it have a theme – Wizards, horses, toboggans. What could be more perfect than your beloved playing a round of golf or your child snuggled with their favourite pet as part of a delicious, memorable, amusing cake? |
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Q.
Do you make Wedding
Cakes? A. Yes absolutely. Our wedding cakes tend to be anything other than traditional. They maybe based on anything that is relevant to you both as a couple; how you met, a shared sport, interest or occupation. To ensure that we get every detail just right it would be useful if you think about what outfits, colour schemes etc you wish to have incorporated prior to our consultation – and if you are short of ideas – never worry we have vivid imaginations and together we will find a design that is special for you both. |
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Q.
How
much notice is needed? A. We require 5-10 days minimum notice for sponge cakes. Small fruit cakes are also available from 5-10 days minimum notice, as we make these up in advance, to allow them to mature. For large multi layered Wedding cakes please allow 2 to 3 months notice to ensure availability and that we are available to deliver and set up your cake, which we can do for a small cost depending upon your location. That said it is not uncommon for couples to book some 18 months in advance. However, we have flexible spines and will bend over backwards to accommodate orders with less notice if at all possible. |
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Q.
How do I pay for my
Cake? A. All our cakes require 50% non returnable deposit with the balance due on delivery/collection. Payment can be made by either Cheque or Postal Order. Payable to Pixie Dust Cakes
We are now able to accept payments using credit or
debit card via PayPal Email Payments as a quick and secure way of paying for
your cake online. (PayPal will include a small administration
fee) |
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Q.
How should I care
for my Cake? A. Pixie Dust cakes do not like being refrigerated as they sweat which could cause the colours to run. Keep the cake in the coolest room available away from radiators and direct sunlight in the box provided. Refrigerate after cutting or freeze to preserve. If you wish to keep the models these must be removed from the cake and stored with anti- moisture crystals in an airtight container. |
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